CHMIS Training

Beginning User trainings are available for members of our Continuum that use the Cambridge Homeless Management Information Systems (CHMIS). These sessions are for new users, but providers that need a refresher are welcome to sign up. Topics covered are: Security and privacy, basic site navigation, enrolling vs. adding new participants and families, using the bed registry, completing assessments, and dismissing participants from your program. Sessions are offered on the fourth Monday of every month. For more specifics or to register, contact Marianne Colangelo at 617-349-6966 or email

Technical FAQ page for ETO users

Basic Navigation of ETO for HMIS Users

ETO HMIS User Manual

How to Run a Data Validation Error Report

How to Run an APR Using ETO Software (requires AgencyDash access)